Solutions tailored to your needs

WBS offers custom enrollment services by combining technology with expert associate education to provide you and your staff with a complete benefits experience. We partner with your HR team to determine the enrollment strategy and platform that best fits your company culture and meets your specific needs. In order to deliver a fully automated and efficient enrollment and a great associate experience, we’ll not only kick off the process but maintain a presence throughout to ensure that you and your associates have the support they need.

Enrollment services:

• Onsite, face-to-face with your benefit advocate (English and Multi-Lingual)
• Onsite, online co-browsing with your benefit advocate (English and Multi-Lingual)
• Call center, 1:1 with your benefit advocate (English and Multi-Lingual)
• Call center, online co-browsing with your benefit advocate (English and Multi-Lingual)
• Annual open enrollment – core and voluntary
• Voluntary only – off-cycle of annual open enrollment
• Ongoing new hire onboarding
• Self-service online enrollment

Enrollment technology services:

• – a WBS preferred partner
• Third-party benefit administration and enrollment software
• Insurance carrier provided enrollment software